What CNN has learned from iReport

In the two years since CNN launched iReport, its user-generated content initiative has contributed to and even driven some of network’s coverage, says Tyson Wheatley, news manager for user participation at CNN.  Accepting a Knight-Batten Award for Innovation in Journalism yesterday, Wheatley said CNN learned one lesson early on, when iReport contributions poured in after the death of “crocodile hunter” [...]